Assist in the overall administrative support for the Volunteer Income Tax Assistance (VITA) – Shared Services team. Assist with development and implementation of daily activities including but not limited to: planning meetings; customer/client services; committee support; and special events. Coordinates support for professional staff in relation to volunteers and interns. This position is based at the UWSCM - Lansing Office.
KEY RESPONSIBILITIES/ESSENTIAL DUTIES
- Manage and maintain the VITA team schedule including scheduling and verifying meetings
- Schedule meetings, arrange for facilities, prepare agendas, minutes, and other meeting materials for VITA committees.
- Assist in coordinating the VITA team’s calendar and on-going development of activities.
- Answer client and partner phone calls and manage the VITA voicemail box.
- Assist, as needed, with client and site scheduling.
- Assist with special initiatives related to the VITA program.
- Assist, as needed, with distribution of marketing materials.
- Communicate with various staff, volunteers, partner organizations, etc. to ensure that the VITA team meets deadlines.
- Prepares mailings.
- Other duties as assigned.
